United Way 2-1-1 (formerly First Call for Help)
Get connected. Get Answers.
United Way 2-1-1 is a free and confidential community helpline available 24 hours a day, 7 days a week. 2-1-1 helps people access information they need to navigate the ever increasing and complex array of human services. The first step to finding help is knowing who to call.
Dial 2-1-1 or 1-800-543-7709.
Anyone can call and use this service. United Way 2-1-1 can connect you to resources dealing with family concerns, housing assistance, food, health services, legal help, transportation, child and senior services, volunteer opportunities and many more.
The 2-1-1 system covers all of Minnesota. It is the only comprehensive, multilingual, over-the-phone service where people can call to find community resources that can help them, their family, neighbors and friends. Nationwide, 78% of Americans have access to the 2-1-1 service. United Way of Central Minnesota is responsible for 2-1-1 coverage and information base for eight central Minnesota counties: Stearns, Benton, Sherburne, Wright, Todd, Morrison, Crow Wing and Kandiyohi. Within the eight county area there were more than 8,300 calls and 13,000 referrals in 2008. 45% of the calls needed help with basic needs life issues.
Funding to support United Way 2-1-1 is provided by Stearns, Benton and Sherburne counties; individual donors; and some United Ways within the eight county area: United Way of Central Minnesota, Caring Rivers United Way, United Way of Kandiyohi County, United Way of Morrison County and Delano Loretto Area United Way.
Surviving the Tough Times - mini resource directory is a listing of services addressing basic needs for Stearns, Benton, Sherburne and Wright counties.
Faces of United Way 2-1-1 (types of calls)